We are ISO 9001:2008 certified and as part of our quality management system CSEA is dedicated to ensuring its continual improvement by:
• Requesting Client feedback
• Reviewing Projects and Performance
• Updating and Reviewing the Quality Management System
CSEA are committed to providing a Quality Assured Service to our Clients and aim to deliver the best service by ensuring that all projects are:
• Adequately resourced
• Continually Monitored
• On budget and on time
Quality is inherent in our business systems and is a priority in every aspect of our projects.
Internal quality audits are conducted monthly on projects by a team of qualified lead auditors.
The audits assist in monitoring the progress of individual projects to ensure they are being carried out in line with both CSEA’s quality procedures and the ISO quality standard. Surveillance audits are conducted annually by the NSAI to ensure our Quality Management System continues to comply with the requirements of the ISO quality standard.